Furniture of California — Privacy Policy

Effective Date: January 1, 2026

Furniture of California (“Furniture of California,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, place an order, or otherwise interact with us.

By accessing or using our website, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

• Full name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment details (processed securely through third-party payment processors)

Order Information

• Products purchased
• Order history
• Delivery details
• Customer service communications

Device & Usage Data

• IP address
• Browser type
• Device type
• Pages viewed
• Referring website
• Cookies and analytics data

2. How We Use Your Information

We use collected information to:

• Process and fulfill orders
• Arrange delivery and customer support
• Communicate about orders, delivery scheduling, or inquiries
• Prevent fraud and unauthorized transactions
• Improve our website, products, and services
• Provide account and order updates
• Comply with legal and tax obligations

3. Sharing of Information

We do not sell your personal information.

We only share information when necessary to operate our business, including:

• Payment processors (Shopify Payments, credit card providers, financing providers)
• Shipping and delivery carriers
• Fraud prevention and security providers
• Website hosting and analytics services (such as Shopify and Google Analytics)

These service providers may only use your data to perform services on our behalf.

4. SMS & Marketing Communications

By voluntarily providing your phone number and opting in at checkout, account signup, or subscription forms, you agree to receive communications from Furniture of California, including:

• Order updates
• Delivery notifications
• Customer service responses
• Promotional messages (only if you opt-in)

You may receive recurring automated messages. Consent is not a condition of purchase.

Msg & data rates may apply.

You may opt out at any time by replying:

STOP — to unsubscribe
HELP — for assistance

We do not share or sell your phone number to third-party marketing companies.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience.

Cookies help us:

• Recognize returning visitors
• Save shopping cart contents
• Understand website performance
• Provide relevant advertising

Types of Cookies

Essential Cookies – Required for website operation
Performance Cookies – Website analytics
Functional Cookies – Preferences and settings
Advertising Cookies – Ad relevance and remarketing

You may disable cookies through your browser settings; however, parts of the website may not function properly.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

Payment information is encrypted and processed securely through certified third-party payment processors. Furniture of California does not store full credit card numbers on our servers.

7. Your Privacy Rights (California Residents – CCPA/CPRA)

If you are a California resident, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt-out of marketing communications

To exercise your rights, contact us:

Email: contact@FurnitureofCalifornia.com
Phone: (888) 585-8724

We may verify your identity before processing requests.

8. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, the information will be deleted.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites.

10. Data Retention

We retain customer information only as long as necessary to:

• Complete transactions
• Provide support
• Meet tax and legal record-keeping obligations
• Resolve disputes and enforce agreements

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

12. Contact Information

Furniture of California
2323 Main St
Irvine, California 92614
United States